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Certificate in Travel, Tourism and IATA Fares & Ticketing (Level 3)

Travel is one of the largest industries in the world, representing a major source of employment.  After completing the qualification you will be able to demonstrate customer service and communication skills, make and process travel arrangements, demonstrate knowledge of retail travel operations, provide quotes and complete reservations using a computerised reservation system.

Qualification

Certificate in Travel, Tourism and IATA Fares & Ticketing Level 3:

  • Certificate in Travel & Tourism (Core Skills) Level 3
  • Certificate in Travel Level 3
  • Computerised Reservation System Certificate
  • Virgin Atlantic/GTMC Fares & Ticketing - Level 1

Duration

  • Full-time – 39 weeks
  • Part-time – 78 weeks

Campus

  • Domestic Students - Please enquire
  • International Students - Auckland CBD

Start Date

  • Regular intakes

Student Loans and Allowances

  • Available for domestic students only

Entry Requirements

  • Level of English equivalent to IELTS of 5.0 or higher

Course Content

  • 2780      Demonstrate and apply knowledge of a personal computer System
  • 3727      Demonstrate knowledge of Pacific Island countries as tourist destinations
  • 23761    Read and comprehend work-related documents in English for a tourism workplace
  • 23755    Identify and self-evaluate the demands of a specific role in a tourism workplace
  • 107         Apply language and text processing skills to produce communications
  • 111         Use a word processor to product documents
  • 23768    Describe the legal rights and responsibilities of employees and employers in a tourism workplace
  • 23766     Demonstrate knowledge of the tourism industry
  • 23769     Demonstrate knowledge of the sales function within a tourism workplace
  • 18212     Demonstrate knowledge of communication & customer service skills in tourism and travel workplaces
  • 23759     Provide customer service experiences in a tourism workplace
  • 23758     Demonstrate knowledge of communication and customer service theory in a tourism workplace
  • 23763     Describe and process retail payments in a tourism workplace
  • 18237     Perform calculations for a tourism workplace
  • 25195     Explain travel industry brochures and travel-related documents
  • 25503     Identify and access travel product information and travel-related information
  • 25504     Demonstrate knowledge of retail travel operations
  • 25194     Produce and check numeric documents for the travel industry
  • 25193     Demonstrate knowledge of gronud terminology and products used in the travel industry
  • 18282     Advise customers of regulatory requirements for international air travel
  • 24872     Produce documents for a workplace using a computer
  • 25508     Demonstrate knowledge of world travel geography
  • 108          Apply language and text processing skills to produce business documents
  • 25505     Process short haul air travel requirements using a computer reservation system
  • 25506     Process short haul ground travel requirements using a computer reservation system
  • 25507     Use a travel management system to manage client files and process travel arrangements for clients
  • 25499     Provide quotations, compete reservations, and process travel arrangements for customers in a retail travel environments