Certificate in Cultural Tourism and IATA Fares & Ticketing (Level 3)

Quantum’s Cultural Tourism course is aimed particularly at those people wishing to develop their skills and knowledge to work within Tourism Maori operations as well as providing industry generic knowledge and skills required to work in all facets of the tourism and travel industries.

Travel is one of the largest industries in the world, representing a major source of employment and provides for 1 in every 11 jobs in New Zealand.

This course is available to international students only.

Qualification

Certificate in Cultural Tourism and IATA Fares & Ticketing:

• Certificate in Travel & Tourism (Core Skills) Level 3
  
• Certificate in Tourism Maori Level 3
  
• Virgin Atlantic/GTMC Fares & Ticketing 1
  

Duration

• Full-time – 35 weeks
• Part-time – 70 weeks
  

Start Date

• Regular intakes
  

Student Loans and Allowances

• Available for domestic students only
  

Entry Requirements

• Level of English equivalent to IELTS of 5.0 or higher
  

Course Content

• 108      Produce text processed business documents
  
• 18226    Demonstrate cross-cultural communication for the tourism and travel industry
  
• 18237    Perform calculations for the tourism and travel industry
  
• 18212    Demonstrate knowledge of New Zealand as a tourist destination
  
• 3727    Demonstrate knowledge of Pacific Island countries as tourist destinations
  
• 17788    Explain the significance of natural attractions in a tourism Maori context
  
• 17384    Utilise Maori greetings and farewells from a hosting perspective in a hospitality context
  
• 17391    Discuss the use of Maori language expression in a tourism context
  
• 17578    Explain the concept of whanau and how it relates to tourism
  
• 17786    Explain the importance of respecting Maori customs and practice in a tourism Maori context
  
• 17383    Explain the significance of Māori place names and their correct pronunciation for a tourism context
  
• 17791    Explain the relevance of kaitiaki practices in a tourism context
  
• 24728    Demonstrate knowledge of work roles in tourism
  
• 23766    Demonstrate knowledge of the tourism industry
  
• 23755    Identify and self-evaluate the demands of a specific role in a tourism workplace
  
• 23768    Describe the legal rights and responsibilities of employees and employers in a tourism workplace
  
• 23758    Demonstrate knowledge of communication and customer service theory in a tourism workplace
  
• 23759    Provide customer service experiences in a tourism workplace
  
• 23761    Read and comprehend work-related documents in English for a tourism workplace
  
• 23763    Describe and process retail payments in a tourism workplace
  
• 23769    Demonstrate knowledge of the sales function within a tourism workplace